Privacy

How we handle the personal data you send us through the enquiry form, by e‑mail or by phone.

Who processes the data

The controller is Tetono Industry s. r. o., Byškovická 958, 277 11 Neratovice, Czech Republic, Company ID 09310401, registered in the Commercial Register kept by the Municipal Court in Prague, file C 334290. For anything concerning personal data, contact us at tetono@tetono.cz or +420 606 182 771.

What data we process

• From the enquiry form: name, e‑mail, the selected topic and the enquiry text; optionally company name and phone.
• Data you send us by e‑mail or tell us by phone.
• The IP address of the person submitting the form. We use it only to protect against spam and repeated submissions, and store it only as an irreversible hash for 10 minutes.

Why and on what legal basis

• Handling your enquiry and discussing cooperation. These are steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). If you send the enquiry on behalf of a company, we process the contact person’s data on the basis of our legitimate interest in handling the enquiry (Art. 6(1)(f) GDPR).
• Protecting the website and form against misuse. Legitimate interest in operating the website securely (Art. 6(1)(f) GDPR).

We need your name, e‑mail and a description of the enquiry to be able to reply. Without them we cannot handle the enquiry. Other details are voluntary.

How long we keep the data

For as long as needed to handle the enquiry and any follow-up discussion. If we start working together, for the duration of the contract and then for the period required by law, for example accounting and tax rules. The IP address hash is deleted after 10 minutes.

Who has access to the data

Only we use the data. Our web hosting and e‑mail are provided by ACTIVE 24, s.r.o., Company ID 25115804, based in Prague, Czech Republic, which processes the data as our processor. The hosting provider also keeps standard technical access logs (such as IP address, time and requested page) to run and secure the server. The data is processed within the European Union and is not transferred outside it. We do not sell it or pass it on to anyone for marketing.

Cookies and analytics

This website does not use cookies or any analytics or advertising tools. Fonts and images load directly from this website.

Your rights

You have the right to ask for access to your data, its correction or erasure, restriction of processing and data portability. You can object to processing based on legitimate interest. No automated decision-making or profiling takes place.

If you believe we are not handling your data correctly, you can lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.

Effective from 24 October 2026